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| 1. How do I return a product? |
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We believe in complete customer satisfaction. This is reflected in our 7-day satisfaction guaranteed return policy. If you are unsatisfied with the product, you may return the unused portion 7 days from the date you received your. Please note the following terms:
If you wish to return your order, You must obtain a Return Merchandize Authorization (RMA) number first. The fastest way to obtain an RMA number is to contact our customer service representatives at 1.866.700.3772 to request an RMA number.
1. We cannot process or refund packages marked "Return to Sender."
2. Refunds will be issued to the same credit card to which they were charged.
3. SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE- Customer is responsible for return shipping charges.
4. To ensure prompt processing, please send returns to the address provided along with your RMA number. The warehouse personnel are not allowed to accept packages without an RMA number.
Please send returns to:
BleachBright,LLC
2124 Driftwood Blvd
Kenner, Louisiana 70065
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2. How long will it take to process returns? |
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| After the warehouse receives your return, it generally takes 5 business days to process your return. Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your bank’s billing and credit schedule. |
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| 3. What do I do if I receive a damaged product? |
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Product(s) damaged during shipping will be replaced at no charge. Save the package and all contents, and contact our Customer Service at 1.866.700.3772 for further instructions.
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| 4. What if shipping and delivery errors occurred with my order? |
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| Should you experience any problems with your order, please contact our Customer Service Support at 1.866.700.3772 immediately, so that we may correct it in a timely matter. |
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